Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in St. Petersburg come from postal codes 33710, 33701, 33709, 33707, 33703, 33705, 33704 and 33712.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 292,307 ratings
Thank you!
Problems in the last 24 hours in St. Petersburg, Florida
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in St. Petersburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Spectrum
Spectrum is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near St. Petersburg, Pinellas County, Florida
The most recent Spectrum outage reports came from the following cities:St. Petersburg, Seminole, Largo and Pinellas Park.
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| City | Problem Type | Report Time |
|---|---|---|
 St. Petersburg | Internet | |
| Seminole | Internet | |
| St. Petersburg | TV | |
| St. Petersburg | Internet | |
| Seminole | Phone | |
| St. Petersburg | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near St. Petersburg, Florida
Latest outage, problems and issue reports in St. Petersburg and nearby locations:
- Dena Brannen (@denabrannen) reported fromSt. Petersburg, Florida
@Ask_Spectrum I have no internet at this point. Please let me know what can be done to correct this issue. I work remote in healthcare and need access. Thanks.
- Justin (@clearwatereagle) reported fromSeminole, Florida
I have had enough of @Ask_Spectrum & their awful pricing for internet. I could have the exact same speed for $30/mth less if I could get @WOWCare but Spectrum has a monopoly on my area so I can't. What utter crap this is when you have no choice in a service provider.
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
More lousy service from @GetSpectrum & @Ask_Spectrum The Knight installer comes out looking like a hood rat and hooks up equipment with only 30 mbps download speed and then tells me I have to call Spectrum, I ask him to do it and hightails it to his next install. #fail #awful
- Rob Tanner (@Mr_RobTanner) reported fromBoca Ciega, Florida
@Ask_Spectrum 33772 “planned outage” eta of back on? I work second shift and just got home and no internet. Sucks.
- maya nicole 🌺 (@MayaaaaNicoleee) reported fromSt. Petersburg, Florida
@Ask_Spectrum why tf my internet not working 😭
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
@Ask_Spectrum It was a scheduled maintenance issue @Ask_Spectrum Its been fixed now, but it put me about two hours behind schedule. Can’t you find a way to alert customers before you shut down? I’d sign up for alerts.I lost three good paragraphs I had to totally rewrite because of this.
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
I wish @Ask_Spectrum & @GetSpectrum would notify customers before doing scheduled maintenance on their network.I was halfway done with a new blog post about the upcoming @Apple iPhone 12 and blam - all four tires go flat.There is no reason why notifications can’t be sent out.
- Ken Apperson (@KenApperson) reported fromSt. Petersburg, Florida
@Ask_Spectrum Called to upgrade a few weeks ago. Was told there would be a $50 fee to upgrade. No install required. Cancelled service. Now I find out I had to pay for a full months service because I was 6 days into the billing cycle and you don’t prorate. Was a customer for years
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
I cannot believe how rude and condescending the support team at @GetSpectrum is.The @Ask_Spectrum CS supervisors act like they have a law degree because they can read a clause from a TOS agreement.I would like to have this installation fee for transferring my service removed.
- Kraig Krempa (@kraigkrempa) reported fromPinellas Park, Florida
@JMSTBlog @Ask_Spectrum Crazy! I’ll let you know how tomorrow’s tech visit goes. They’ll never admit it but I think they just can’t handle the demand.
- 🇺🇸Shonnie Marie🇺🇸 (@shonniemac23) reported fromSaint Pete Beach, Florida
So @GetSpectrum charges me twice for the same movie on two separate dates on my recent bill. Confused, I called and asked why I would rent the same movie twice and they said would refund the money of the movie rental. Which they did not. Once again, stellar customer service 👌🏼
- Bailey Martindale (@BaileysBabbling) reported fromSt. Petersburg, Florida
@GetSpectrum convinced me to switch from AT&T but failed to mention I’d never have cell service. Today my phone is completely booted off service & They dont allow reg chat support to get help on mobile & I can’t call without cell service. Thanks for screwing me #spectrumoutage
- 🇺🇸Shonnie Marie🇺🇸 (@shonniemac23) reported fromSaint Pete Beach, Florida
Well as per usual there’s yet ANOTHER outage (always late at night when they think no one is using the Internet) from good ole @Ask_Spectrum @GetSpectrum this is like the fourth time this has happened. I am trying to get work done and now I can’t!!
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
@Ask_Spectrum It’s working now, but it’s been stalling like this for the last three days for no apparent reason. I’m working & the internet light on router goes off. About a minute later the modem lights indicate that no internet is being received.What’s causing this persistent issue?
- Dena Brannen (@denabrannen) reported fromSt. Petersburg, Florida
@Ask_Spectrum May I ask how long these issues are going to continue? I cannot get any service through my internet. I’m incredibly frustrated.
- Amory Oberlander (@oscar_bravo_1) reported fromSeminole, Florida
@GetSpectrum definitely don’t get it. It’s the worst. #spectrum #internet #badservice
- Dexter Cuthbert (@CuthbertDexter) reported fromSouth Highpoint, Florida
@GetSpectrum Hey spectrum. It's not fear for a customer to be 3 hrs on the phone for your service. Your call/c say they can't help either with a simple request.
- Chris Michalik (@Chris_Michalik) reported fromSt. Petersburg, Florida
@Ask_Spectrum Going to need a credit to my account for this outage. I don't pay for service to go down as often as yours does.
- Kraig Krempa (@kraigkrempa) reported fromPinellas Park, Florida
@Ask_Spectrum @M_Ringer A Spectrum Technician was at the house this morning and replaced the modem. My wife reports that things seem to be working properly thus far. Looks like the problem is solved. #fingerscrossed 🤞🏼
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
Hi @GetSpectrum you need to have Knight Enterpises fire the “technician” that didn’t perform my installation today. Leaving your customer experience in the hands of these yahoos is destroying your customer service rating.Oh how I wish @verizonfios was available in my area!
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- heatherfeatherweatherleather (@NopeNeinNyetNo) reported
@cheesetrader1 So far, I am in the affected zone. TWC just updated and rain is expected after 10pm. I'm a little concerned this will be a derecho because I have a trampoline I cannot tether down or bring inside.
- Bonnie Feldman (@DrBonnie360) reported
@Ask_Spectrum My Dm is @DrBonnie360 Is there a service outage in Los Angeles 90024?
- Exclusiveuwu (@exclusiveuwu76) reported
@GetSpectrum Fix yo **** trying to play Fallout 76 but can't because your internet goes down one a week
- Buc Nasty (@BucNasty86) reported
@Ask_Spectrum @NameisBingo You can help ME with getting some internet back on
- M A L I K (@PullinDoubles) reported
Bro why does @GetSpectrum have to have an internet outage every couple months
- Dave (@davef3138) reported
@Ask_Spectrum Any known issues with business voice (emulated PRI service) in Minnesota? Outbound calls are failing, inbound are fine.
- N4 (@N4Ricky) reported
Is there any other top internet providers in Green Bay besides @GetSpectrum? Pay way too much to have such **** ******* internet
- Joshua Murchison (@ineedatech911) reported
@Ask_Spectrum Business fiber voice service is out. Called into tech support and was waiting for and hour. They said engineers are working on it. Estimates on time?? Casper, Wyoming
- megan (@mcp0914) reported
@GetSpectrum Terrible movie
- Mia Purple (@miapurple) reported
@Ask_Spectrum requires you to pay for services you don't use. Beware of horrible business practices when you close your account.
